Privacy Notice

Last updated: June 7, 2026

This Privacy Notice explains how the China Medical Care Guide (the "Service", "ucmcg.com"), operated by Yu Pan ("we", "us", or "our"), collects, uses, shares, and protects your personal data. For the purposes of this notice, Yu Pan acts as the data controller of the personal data we collect about you.

1. Personal Data We Collect

Account data — your name, email address, and login credentials.
Support data — messages and information you send when you contact us.
Usage & telemetry — how you interact with the Service, including pages viewed and features used, along with questions submitted to the AI assistant.
Technical data — device identifiers, browser type, and IP address.

Payment-related data (such as your card details) is collected and processed directly by our payment provider, Paddle, and is not stored by us.

2. How We Use Your Data

to create and manage your account;
to provide, operate, and personalize the Service;
to maintain security and prevent fraud;
to provide customer support and respond to inquiries;
to improve and develop our content and features;
to send service-related communications.

3. Legal Basis

Where applicable law requires a legal basis, we rely on: performance of our contract with you (to provide the Service), our legitimate interests (to secure and improve the Service), your consent (where requested, such as for marketing), and compliance with legal obligations.

4. How We Share Your Data

We may share personal data with:

Service providers — hosting, database, analytics, AI processing, and support tooling that help us operate the Service;
Paddle — our Merchant of Record, for the sale of the product, subscription management, payments, tax compliance, and invoicing;
Professional advisers — such as legal and accounting advisers, where necessary;
Authorities — where required to comply with the law.

5. Data Retention

We retain personal data for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, to object to processing, to data portability, and to withdraw consent. You may also have the right to lodge a complaint with a data protection authority. To exercise any of these rights, contact us using the details below.

7. Security

We implement appropriate technical and organizational measures — including encryption in transit and access controls — to protect your personal data against unauthorized access, loss, or misuse.

8. Cookies

We use essential cookies necessary to operate the Service (such as keeping you signed in) and may use analytics cookies to understand usage. You can manage cookie preferences through your browser settings; blocking essential cookies may affect how the Service works.

9. Contact

For any privacy questions or to exercise your rights, contact us at support@ucmcg.com.