Refund Policy

Last updated: June 7, 2026

We want you to be satisfied with the China Medical Care Guide (ucmcg.com), operated by Yu Pan. This Refund Policy explains how refunds work for subscriptions purchased through the Service.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.

How to Request a Refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net or contact us at support@ucmcg.com and we will help arrange your refund.

Processing

Once approved, refunds are issued to your original payment method. Depending on your bank or card issuer, it may take a few business days for the refunded amount to appear on your statement.